Car Hire UK may revise and update the Terms of Use at any time. Your continued use of this Site signifies your assent to and acceptance of those changes.

Use of Site

All site design, text, graphics, interfaces and the selection and arrangements thereof are copyright © 2003, 2004 Car Hire UK. Car Hire UK authorizes you to view, download, copy, or print the Materials at this Site only for your personal, informational, internal, non-commercial use, provided that you retain all copyright and other proprietary notices contained in the original Materials on any copies of the Materials. Any other use of this Site is prohibited. These rights do not apply to the design or layout of this Site, elements of which are protected by trade dress and other laws and may not be copied or imitated in whole or in part. You may not modify the materials at this Site in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose. For purposes of these Terms of Use, any use of these materials on any other Web site or networked computer environment for any purpose is prohibited. The materials at this Site are copyrighted and any unauthorized use of any materials at this Site may violate copyright, trademark, and other laws. If you breach any of these Terms, your authorization to use this Site automatically terminates and you must immediately destroy any downloaded or printed materials.

Trademarks

Car Hire UK and all logo's, are trademarks of Car Hire UK. All other company, products, or service names references in this Web site are used for identification purposes only and may be trademarks of their respective owners.

Links to Third Party Web Sites

Links to third party Web sites from this Site are provided solely as a convenience to you. If you use these links, you will leave this Site. Car Hire UK has not reviewed all of these third party sites and does not control and is not responsible for any of these sites or their content. Thus, Car Hire UK does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this Site, you do this entirely at your own risk.

User Submissions

Any material, information, or other communication you transmit or post to this Site will be considered non-confidential and non-proprietary ("Communications"). Car Hire UK will have no obligations with respect to the Communications. Car Hire UK and its designees will be free to copy, disclose, distribute, incorporate and otherwise use the Communications and all data, text, images, sounds, and other things embodied therein for any and all commercial or non-commercial purposes. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libellous, defamatory, obscene, pornographic, or other material that would violate any law.

Warranties and Disclaimers

ALL MATERIALS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON INFRINGEMENT.

The Materials posted on this Site could include technical or other mistakes or inaccuracies. Car Hire UK disclaims all warranties and makes no representations regarding the quality, accuracy, completeness or suitability of the Materials on this or any other Site, and disclaims any duty to keep this information current or accurate. In particular, Car Hire UK makes no representation or warranty that any customer or potential customer will achieve the same performance results reflected in any case study or success story contained on this Site. Car Hire UK may change any information on this Site or any product or service described on this Site, including functionality or performance thereof, any time without notice. Car Hire UK makes no warranty that the Site will meet your requirements, or that the Site will be uninterrupted, timely, secure, or error free. Applicable law may not allow the exclusion of implied warranties, so the above exclusions may not apply to you.

Limitation of Liability

IN NO EVENT WILL Car Hire UK BE LIABLE FOR ANY DAMAGE WHATSOEVER (INCLUDING WITHOUT LIMITATION DAMAGES RELATING TO LOST REVENUES OR PROFITS, LOST DATA, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION) RESULTING FROM OR IN ANY WAY RELATED TO THE USE OF ANY MATERIALS POSTED ON OR MADE AVAILABLE AT THIS WEB SITE OR ANY OTHER WEB SITE TO WHICH A LINK IS PROVIDED OR ON WHICH A LINK IS PROVIDED TO THIS WEB SITE, EVEN IF Car Hire UK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE LEGAL THEORY ON WHICH SUCH DAMAGES ARE BASED. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Miscellaneous

Applicable Law. These Terms of Use shall be governed by and construed in accordance with the laws of the United Kingdom.

Use in Conformity with Law. You agree to use this Site in conformity with applicable law.

Severability. If any clause or provision of these Terms of Use is declared invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed and the remaining provisions of the Terms of Use shall continue in full force and effect. Further, such provision will be deemed to be restated as nearly as possible to the original intent of the parties, in accordance with applicable law.

Non-Waiver. The failure of either party to insist upon or enforce strict performance with the Terms of Use or to exercise any right under the Terms of Use will not be construed as a waiver or relinquishment, nor shall a waiver by either party in one or more instances be construed as constituting a continuing waiver or a waiver in other instances.

Entire Agreement. These Terms of Use are an integrated agreement and constitute the entire agreement and understanding between you and Car Hire UK The Terms of Use prevail over and supersede prior representations, communications, and agreements between you and Car Hire UK No representations, warranties or promises have been made or relied upon by either party other than those expressly set forth in these Terms of Use.

All Rights Reserved. Any rights not expressly granted herein are reserved to Car Hire UK

Guidelines for Linking to Car Hire UK Web Site

If you would like to link to the Site through the use of a hypertext link or other linking technology, you must obtain written permission from Car Hire UK and comply with the following guidelines:

A site that links to Car Hire UK Web Site:

• May link to, but not replicate, Car Hire UK content.
• Should not create a browser or border environment around Car Hire UK content, or frame or "window" Car Hire UK content.
• Should not imply that Car Hire UK is endorsing it or its products.
• Should not misrepresent its relationship with Car Hire UK
• Should not present false information about Car Hire UK products or services.
• Should not use the Car Hire UK logo without permission from Car Hire UK
• Should not contain content that could be construed as unlawful, distasteful, offensive, obscene, defamatory or controversial, and should contain only content that is appropriate for all age groups.

Unlimited mileage, insurance, collision damage waiver (CDW), theft protection (TPI), all taxes, license fees, road tax, 24 hour breakdown, and airport location fees.

What's not included in your rate

• Personal accident insurance: this is probably covered in your holiday insurance. It is an option which you will be offered on collection of the car.
• Insurance exclusions. (see below)
• Deposits: a deposit is often payable for petrol and is usually refunded if the car is returned with a full tank. please check the petrol policy when you pick up your car.
• Garaging, parking and traffic fines.
• Additional drivers charges where applicable - please check with our reservations department at the time of booking. these charges are payable locally.
• Delivery and collection of your car can be arranged during normal working hours. There may be a charge for this.
• Out of hours charges. (see below)
• Optional extras (see special requests below)
• Young drivers charges where applicable

How we work out your rental times, and rental duration

Rental days are based on 24 hours. the price is determined by the start of hire. if you wish to extend the rental period after collection of the car, or if you return the car late, you will be charged locally at the local daily rate which may be higher than our rates. no refunds are payable on vehicles returned early.

Drivers age

if you are under 25 years old or over 65 years old please inform our reservations staff at the time of booking. some age restrictions may apply in certain destinations, and in some cases there is a young drivers charge payable locally.

Special requests

child seats: these are mandatory in most countries and must be requested at the time of booking, they are on a request basis, and not guaranteed. for older children, it is recommended that you take your own booster seats.

Delivery/collection

collection is normally at the airport or local office. in some locations deliveries are available during normal working hours. if you would like your car to be delivered, full address and delivery time must be given at the time of booking. delivery is normally to a local office, with a driver collecting you from your accommodation or office to pick up the car. a charge payable locally may apply.

Out of hours charges

in most locations flights will be met and cars supplied outside of normal working hours, however there may be an additional charge for this service payable locally. this will be quoted when your flight timings are given to us. please note that in the event that a flight is delayed, causing the car pick-up to fall outside normal working hours, additional charge will be made.

Driving licence

drivers must produce a full driving licence held for at least two years. it is the driver's responsibility to ensure that he/she has the appropriate driving licence. our reservations agent must be informed of any endorsements on the driver's licence as we may not be able to take your booking. no refunds will be given for rentals rejected due to non-production of a driving licence or non-disclosed endorsements. faxed or photocopied licences are not acceptable.

Rental documents

the rental voucher must be presented when picking up your rental car. Car Hire UK cannot be held responsible for rentals rejected if a voucher is not presented. you should retain your rental documents for a minimum of 28 days after returning home.

Additional drivers

charges often apply for additional drivers. Car Hire UK cannot be held responsible for any increase in charges. please check with our reservations department at the time of booking.

Deposits

All clients must produce a valid credit card in the name of the driver upon collection of the car as a form of deposit, which £500 will be authorised, but not taken. cash deposits are not accepted. a deposit is often payable for petrol and damage and is usually refunded if the car is returned with a full tank, and no new damage. if the tank is not full, petrol used will be charged by our local supplier at its prevailing rate. And if you have damaged the car your damage deposit will be retained. Please check the petrol policy when you pick up your car.

Provision of cars

please note that suppliers can refuse to provide a vehicle to any customer who is, in their opinion, unfit to drive or does not meet eligibility requirements. in such circumstances your contract with us will terminate immediately, and we will have no further liability to you.

Number of passengers

our rental cars are insured for a maximum number of passengers. Car Hire UK cannot accept responsibility if the vehicle is not large enough to fit all passengers and luggage on arrival if details were not supplied at the time of booking.

Driving restrictions

restrictions are applicable when crossing country/state borders. please advise our reservations department at the time of booking if you plan to drive out of the country of vehicle collection. charges may apply locally for extra insurance.

Insurance exclusions and excess

insurance does not cover damage to tyres, windows, the roof, the underside, the interior of the car, towing charges or damage caused wilfully or through negligence. you may therefore be liable for the cost of this damage.

insurance cover is not provided for the contents of the car in the event of theft. in the event that keys are lost or damaged you will be liable for the costs for obtaining a replacement. All Rentals are Subject to a five hundred pounds Excess.

Tax

all taxes are included except those on any extras purchased locally.

Car type/suitability

Car Hire UK is unable to guarantee a particular make or model of car. the car shown on your voucher is for guidance only and may be substituted for an alternative similar or upgraded car (at no extra cost). if you are dissatisfied in any way with the standard of the car, you must advise the local supplier immediately and Car Hire UK in writing within 28 days of your return. Car Hire UK cannot accept liability where this procedure is not followed.

Mechanical difficulties/accidents

in the event of any mechanical difficulties or accidents involving your car, it is important that details are reported to your local supplier within 24 hours. you must also complete an accident form by the end of the rental period. local police should also be notified in the case of accidents and a signed police report obtained. full details of third parties should also be obtained. authority to repair or replace a vehicle must be given by your local supplier whose name and contact details are shown on your rental agreement. you should retain copies of all rental documentation in the event an insurance company is involved. compensation cannot be considered when this procedure is not followed. a checkout form must be signed on return of the vehicle. failure to do so may delay the investigation of disputes regarding insurance excess charges.

Cancellation Insurance

Car Hire UK will refund you in full if you need to cancel your booking, all we ask is you give us 12 hours notice by email or telephone. Please note we will take the cancellation time from when this email is received by our servers.

Complaints

Car Hire UK aims to resolve complaints within 28 days of receipt, however some complaints will take longer owing to the nature of the issue and information provided.

Please note Car Hire UK record telephone conversations for reasons of security, and staff training.